City Sports Sucks Customer Reviews and Feedback

From Everything.Sucks

City Sports is an American sporting goods retailer that re-launched in the spring of 2017 after being purchased during bankruptcy liquidation in December 2015. Founded in 1983 by Mike Kennedy and Eric Martin, two Boston locals, the company grew across state borders and operated 27 stores in eight states. Post-bankruptcy the company now operates an e-commerce site with plans for future brick and mortar locations.

User "Michael S." says that City Sports "has burglars" on a review on the "Yelp" website on December 23, 2019:

"This gym has burglars, it doesn't matter how well you keep your stuff, it will be robbed. The robbers should be one of the members of the gym since robbery happens inside the gym area. Surprisingly, the first thing that staff will tell you is that they will not do anything to help you at all."

Reviews

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Sales Associate (Former Employee) says

"I learned how to deal with customers on all levels . Unfortunately you are not able to climb the ladder with this company. It’s a great job for teenagers . This job has no benefits at all. Check will be no more than 300 a weekGreat discountsNo advancement"

anonymous (Former Employee) says

"I've applied for this job a month ago. The district supervisor is nice but his managers that works underneath him and in this location has a very poor attitude. He mentioned that someone will call me for another position in this location. His other manager called and her mean spirits was shown in the email she sent.I don't know hoe you're a manager of personal training but you talk like this. I am just glad that I didn't bother to follow up because it would be a waste of my time and I would wind up quitting."

Assistant manager (Current Employee) says

"Working in city sports has not really been easy. In particular, the management and salary is not encouraging. Gratuity is not paid even when you spend 5 years with then."

Sales Clerk (Current Employee) says

"City Sports is not where you go to advance your career. It is a job for teenagers that are either in high school or high school graduate. The company does not allow growth. This is a job to get your feet wet in the working world."

Assistant Store Manager (Former Employee) says

"The regional manager had his favorites. I worked my butt off and he allowed a shoe manager to become the store manager. She didn't like that the staff respected me more and made some excuse to get me fired.NoneEverything"

Sales Associate (Former Employee) says

"Very unprofessional and rude place of business! Manager doesnt care about you or the customer. He pockets most of your money. Especially on jordans! If i were anyone i would not go to city sports in Chicago!!!NO break"

Salesman (Former Employee) says

"Though I loved this job, it was very unprofessional. I loved my co workers though. I made connections I don't think I'll make anywhere else. Overall it was ok."

Sales Representative (Former Employee) says

"I learned techniques in selling certain items. It was fun interacting with the customers and seeing how different everyone style is. Management was unprofessional and not understanding."

Sales Associate (Former Employee) says

"A Daily shift would be walking around cleaning, folding clothes, and making sells. At first, it felt like a good workplace, but the longer I was there, the more I noticed. Management was rude, didn't treat you like a co-worker, too much gossiping- not enough working. Treated interns nicer. Not enough hours, only 4-5 hours shifts and maybe 1-3 days of work if management liked you. They gave more hours to the people they liked and could gossip with. Only one hard worker, everybody else just sits around on their phones and watch you like they don't want to be there. Even if you try, it won't be good enough, if you don't have clientele, they won't think you're doing a good job, even though most customers come in already knowing who they want to help them and management would treat you like it's your fault. They train you one day and expect you to know everything and not ask any questions. Couldn't grow in the company because they don't offer many hours and you have to be liked personally not by your workflow to expand! All new people would quit. No compliments about doing good, great hustle, making a sale, or just showing initiative. The energy was sour, going there felt draining and leaving was a relief. Would've quit earlier if I had another job!Alot of breaks, Average pay, employee discount, get paid every weekNo room for error, Management is rude, Cant grow in the company"

Sales Associate (Former Employee) says

"Products are new and top of the line for the industry. Poor communication, little pay and corporate does not seem to have a strong plan for the future."

Front Desk Operator (Former Employee) says

"Worked a front desk. That's it. Phone calls. I don't feel like talking about the rest. All this indeed bs is stupid about a mandatory review. Worked. No"

Cashier and Customer Service (Former Employee) says

"What I learned working at city sports was to never stop moving . It was always something that needed to be done. There was really no free time unless you had a break and that was barley 30 minutesFree lunchNever was able to sit steal"

Sells Associate (Former Employee) says

"Stay busy stay on top of your work this time of yeah have some wd40 locks stick this time of yeah watch everyone who comes in the store and stay safe watch where u walk make sure shoes are in the right spot little things countLunch tacko place fireBad area"

Sales Associate (Former Employee) says

"Very bad management. They are ran and owned by Koreans who don’t have good managing skills. Very rude managers. Hours are good. Pay is not enough as well as no benefits even after 10+ yrs of employment."

Sale person (Former Employee) says

"My days at city sports was challenge due to the fact of old employees. Over controlling and disrespectful. I learned the difference between both shoe company far as order and structure. Foot action is more expand across the world with getting what you need a decent time frame."

Receptionist (Former Employee) says

"This was good at building passions with difficult coworker and knowing how to deal with them some times its not always the customer who give you trouble in the work place"

Customer Service Lead (Current Employee) says

"Corporate doesn’t care about its workers. Absolutely no break room, or any employee lounge area. Minimum wage paying job that expect the most from you. Crazy amount or turn over, meaning no one stays long especially managers. Which makes its harder for the employees."

Food and Beverage Manager, Banquet Coordinator (Former Employee) says

"Ownership does not like confrontation. When advised about some managers and staff were giving free food and alcohol to friends, he did nothing about the issue. Later when informed that one of the " friends " sat in the bar for hours getting free drinks, left the business, hit an employee's car and left the scene, he just shrugged his shoulders. Even though this could be grounds that jeopardize the liquor license.great foodownership didn't cate"

Sales, Visual Merchandiser (Former Employee) says

"learned about sneakers shoes and whats good for jogging muscle development and overall health."

Manager (Former Employee) says

"I was a manager for City Sports for a few years and it started off great. There were multiple managers on my team at first (always 4 or 5 at every store) but then it slowly became REQUIRED 9 hour shifts (I got paid salary for only 40hrs a week, not 45) with only 2 managers at every store and then key holders. The key holders were essentially managers that got paid half as much. I felt bad about how taken advantage they were. There is nothing but negative reinforcement. Even if the store looked beautiful, people from corporate would come in and bash something. Nothing was ever good enough. It seems the only people that move up are because they were favored by someone at the office. Most of the time they had zero skills or qualifications. At the store level, my manager team tried to make it a great work environment by not letting the constant negativity from higher up effect our attitudes. I did learn a lot of valuable management experience but the moment I finished school and was able to get a new job I was done. This company is failing fast and there is very little opportunity for advancement or even raises. They treat everyone so poorly it's a joke. If you want a retail job, choose somewhere else.Free product, fun co workers, great friendsCorporate, treated with no respect, no one says thank you"

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